ITV’s chief executive was today forced to defend ITV for letting the Jeremy Kyle show run for 15 years until a guest killed himself.
Dame Carolyn McCall was forced to defend the longevity of the Jeremy Kyle Show while giving evidence to MPs about how Covid-19 has affected the channel.
The show was axed in May of last year after Steven Dymond, 63, killed himself less than a week after failing a lie detector test while filming an episode of the show.
In a fiery exchange with DCMS chairman Julian Knight, Dame Carolyn defended the processes followed by the production and said that the show had been on air for 15 years and more than a million people watched it every day on ITV.
Mr Knight said: ‘The use of the lie detector tests and it being presented as absolutely infallible on issues that are absolutely life changing for people who come on the show its reprehensible, those people deserve some sort of reparation.’
Dame Carolyn said: ‘I have a lot of sympathy for people who went on willingly to do a lie detector test.
‘They are legal, they were not illegal. It was very clear at the start of this programme that they could be inaccurate. It never claimed there was 100% accuracy, it actually said on every show that lie detector tests could be inaccurate.
‘These people were also briefed about that, every participant was briefed about lie detector tests and I’m afraid a lot of people went on the show to do it.
ITV boss Dame Carolyn McCall today warned viewers that repeats will continue through the summer until the Autumn due to coronavirus hitting production of shows
‘As you know, I’ve also said we won’t be using lie detector tests in the future on any shows. We have already closed that down because we feel, even if you say this, the people interpret because they so believe in the test… it’s open to misinterpretation.’
Mr Knight hit back: ‘So it was the contestants fault that they believed the lie detector tests were true?’
He later added: ‘The Roman Coliseum held 55,000, it doesn’t mean because it was popular it was right.’ The ITV chief executive hit back: ‘It has been regulated for 15 years,’ to which Mr Knight replied: ‘Not well enough.’
Dame Carolyn also issued a warning that it is ‘inevitable’ that its schedule will continue to be packed with repeats after the coronavirus pandemic laid waste to the summer sporting calendar and forced bosses to axe hits such as Love Island.
Tragic: Steven Dymond (left), 63, was said to have been left in tears and feeling suicidal after filming for Jeremy Kyle with his on-and-off girlfriend Jane Callaghan (right, with Mr Dymond) and would later die after an overdose
Jeremy Kyle recently confirmed he will be returning to television soon, nine months after his chat show was axed following the suicide of one of its guests (pictured May 2019)
She said ITV has resumed about 38 productions, and staff are being brought back from furlough, but said that viewers will see less original programming until the Autumn.
Dame Carolyn revealed the scheduling details while giving evidence to MPs about how Covid-19 has affected the channel, in the second session of the Digital, Culture, Media and Sport Committee’s inquiry into the future of public service broadcasting.
Dame Carolyn McCall said ITV has resumed about 38 productions, and staff are being brought back from furlough.
She added: ‘We are not producing drama because we haven’t found a way yet because the distancing rules are very difficult. They are people who will come off furlough last.’
Asked if there will be a lot of repeats to fill the schedule, ITV’s Dame Carolyn McCall said: ‘It’s inevitable there will be some repeats this summer in particular, the summer schedule is the most challenged, the Euros (football) were meant to be on, Love Island was meant to be on.
‘We will try and do that cleverly, not just old classics, we will try to re-curate. It’s not in our interest not to want viewers to view.
‘The autumn is not bad, we have a strong schedule, we have some dramas that we have saved from Q1.’
Citing the return of The X Factor, Britain’s Got Talent and The Masked Singer, she said: ‘We have got our big entertainment shows coming back, even without audiences.’
Dame Carolyn McCall said advertising is still ‘nowhere near what is was,’ adding: ‘It will only return with consumer confidence and business confidence.’
Discussing cutting the ITV programme budget by £100 million, she said the vast majority of the cuts will not reduce programme budgets because they have not been able to be made at all.
Asked if she was proud to head up the company that ran The Jeremy Kyle Show for as long as it did and if Kyle would return to screens again, Dame Carolyn McCall said: ‘It was a highly regulated show, it was a conflict resolution show, it was not to everyone’s tastes.
‘It may surprise you to know that I actually got hundred of emails complaining about stopping the show when we stopped it because they thought it was their own outlet of being able to listen and understand problems that were in their own lives.’
Referring to clips of behind-the-scenes footage the committee was previously shown, chairman Julian Knight said: ‘Frankly they are outrageous, these were people who were taken off screen and presented with an individual who was meant to be a psychiatric counsellor and they were filmed during these processes.
‘They were baited over a long period of time. My jaw is dropping at the lack of contrition here from ITV and from yourself as a chief executive.’
He added: ‘I’m just astounded that you don’t accept the premise that this programme itself, although it ran for 15 years and seemingly was highly popular, it involved the psychological, not torture, but the psychological exposure of very vulnerable people to often public… people who were out there in the public domain who should have not been in the public domain.
‘I’m just surprised you can’t see that perhaps that was the wrong step and perhaps ITV should have ended it earlier, and perhaps we shouldn’t see its like on TV again.’
Dame Carolyn McCall told Julian Knight: ‘I can’t talk for my predecessors, I can simply say that we stopped The Jeremy Kyle Show not because it had done anything out of regulation, it had followed processes and procedures and done all things that were guidelines for a show like that.’
ITV have axed the Winter series of Love Island, with the show returning to screens in Summer 2021
She told the DCMS Committee: ‘It had not been criticised in the way that you (just) criticised it over that 15 years.
‘I think a lot has changed; I think if you look at the show today you wonder how it could have been on for so long – I agree with you – but a lot has changed in that intervening period.’
She continued: ‘I’m proud of a range of things ITV does, I’m proud of ITV. That particular show did polarise opinion, everyone on that show knew what the show was, it was informed consent, it was adults, they went through a screening and vetting process, they went through quite a lot of hoops before they went on that show, but it was conflict resolution – it was not always comfortable to view, yet people viewed it.
‘We have said that we will not be doing a show like The Jeremy Kyle Show again, we have been very clear about that, I have been very clear about that.’
Asked if there are roles the black actors cannot be cast in, Dame Carolyn McCall said; ‘No, not at all.’
She added: ‘There is a difference between ‘can it happen and does it happen’ and we have to work much harder for it to happen.’
She continued: ‘There is not enough representation at every single level at ITV. That is what we need to focus on. It needs to be at senior leadership team, board level and all the way down.’