British Airways

Revealed: The airlines most likely to ruin your Christmas, with a study by Which? ranking 35 major carriers for punctuality and cancellations – and it’s not good news for BA passengers

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The airlines that are the most likely to spoil Christmas getaways by taking off late or being cancelled have been revealed – and it’s not good news for British Airways passengers. That’s according to a Which? study that analysed punctuality and cancellation statistics for 35 major carriers to see who will get passengers home for Christmas … Read more

British Airways staff have to serve KFC to passengers after catering carts were ‘not properly chilled’ rendering the planned in-flight meal unusable

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British Airways staff have to serve KFC to passengers after catering carts were ‘not properly chilled’ rendering the planned in-flight meal unusable Video shows cabin crew using tongs to hand out the fried chicken on BA flight Action was taken because catering carts were not properly chilled, reports say By Dan Sales Published: 12:59 BST, … Read more

Woman’s dream £8,000 break is ruined after BA sends her baggage to wrong airport

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‘All I want for Xmas… is my LUGGAGE’: Woman’s dream £8,000 break for her 60th birthday is ruined after BA sends her baggage to wrong airport… then tells her to travel 326 MILES to get it Susan Dempster and friend Hilda McDougall’s flight to Glasgow was cancelled Their suitcases were missing after they took an … Read more

BA Christmas chaos rumbles on: Woman is stranded at Gatwick Airport with an £8 food voucher

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British Airways Christmas chaos has continued for a second day with passengers’ festive plans in tatters after a technical glitch caused widespread disruption yesterday.  Passengers flying away for some winter sun, including families with young children, were forced to spend a gruelling eight hours in Gatwick Airport yesterday before being transferred to a hotel. One … Read more

BA passenger who forgot her iPad on plane at Heathrow ‘charged £250 to have it returned’

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A British Airways passenger who forgot her iPad on a plane claims she was charged almost £250 to have her iPad returned to her – despite it being mere metres away from her in the airport. Janice Gordon landed in London‘s Heathrow Airport on November 13 following a six hour flight from Montreal in Canada, … Read more

BA trials biometric tech enabling customers to move through airport without showing their passports

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British Airways trials biometric tech at Heathrow that enables customers to travel through the airport ‘smartly’… without showing their passports Pre-flight, customers scan their face, passport and boarding pass on their device When they arrive at the airport, Smart Bio-Pod cameras verify their identity  This means passports don’t need to be shown until the destination … Read more

British Airways passenger who left Apple AirPods on plane tracks the worker who took them

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British Airways passenger leaves his Apple Airpods on plane and now watches them go from London flat to BA offices at Heathrow every day on Find My app A 33-year-old city worker misplaced the wireless headphones on his flight to London Heathrow He reported them missing and used the Find My app to try and … Read more

Passengers paying hundreds of pounds extra to fly business class with British Airways

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Passengers paying hundreds of pounds extra to fly business class with British Airways find their seats squeezed together – just like in economy Comes as the airline scrambles to get customers off the ground after flights were cancelled or delayed  Selling point of BA’s Club Europe short haul business cabin is middle seat being kept … Read more

Dramatic moment armed cops force barrister and wife off BA flight after furious row with cabin crew

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This is the dramatic moment when a top barrister was ordered off a British Airways flight by armed police – after a row broke out when the airline downgraded his family’s nanny from business class to economy.   In the video, two police officers stand beside Charles Banner, QC, 41, as they demand that he leave BA … Read more

‘BA picked on the wrong passenger’ after QC is told to leave the plane

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Colleagues of a top QC who was told his children’s nanny couldn’t join his family in a business class flight because the flight was oversold have warned BA they have ‘picked a fight with the wrong passenger’.  Charles Banner, QC, 41, his partner Tetyana Nesterchuk and their two children aged 1 and 4 were escorted … Read more

BA jet flying from windshield smashed by block of ice which fell from a plane flying above it 

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A British Airways jet suffered a shattered windscreen when a block of ice fell from another plane flying 1,000ft above, causing misery for passengers unable to get back to the UK for Christmas.  The Boeing 777 was flying from London Gatwick to Costa Rica at 35,000ft when the ice struck its windshield in a ‘one-in-a-million … Read more

Gareth Southgate double escorted away from rowdy football fans convinced he’s England manager

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Pilot claims he looks so much like Gareth Southgate he’s been ‘escorted by police away from wild football fans’ – but This Morning viewers aren’t convinced Neil Rowe, 51, from Surrey, is the double for England manager Gareth Southgate British Airways Pilot has been inundated by fans wanting photos and autographs In 2016 he was … Read more