With many people facing financial difficulties due to the coronavirus pandemic and lockdown, some could be tempted to turn to a growing breed of providers who offer the chance to access pay early. Salary advance schemes let users take a portion of their wages before their payday to help them if they are caught short … Read more
Asda tries out unattended food deliveries in bid to maintain shoppers’ appetite for grocery drop-offs once they return to the office The supermarket is installing delivery boxes outside of customers’ homes Food inside can stay fresh for up to 4 hours and is securely locked Leaving deliveries unattended could make grocery shopping more convenient as … Read more
Telecoms companies need to go further in tackling customer service problems, despite the support they offered during the pandemic, the industry watchdog says. Ofcom’s warning comes after it revealed that customers waited an average of four minutes and nine seconds to get through to an adviser about their broadband and landline in 2020, an increase … Read more
The eco energy deals that won’t help the planet: A third of tariffs marketed as ‘green’ don’t use 100% renewable electricity By Victoria Bischoff for the Daily Mail Published: 22:01 BST, 4 May 2021 | Updated: 22:01 BST, 4 May 2021 Millions of households are paying for green energy tariffs that may not be as … Read more
Symbio Energy given formal warning after ‘aggressive’ response to negative reviews online as customers complain about meter readings being ignored Symbio Energy has been given a ‘cease and desist’ warning by Trustpilot It was accused of ‘aggressive’ responses by customers who left bad reviews Complaints included bad customer service and meter readings being ignored By … Read more
Alzheimer’s Society: Play fair on council tax discounts for households where family member has dementia By Toby Walne, Financial Mail on Sunday Published: 21:51 BST, 1 May 2021 | Updated: 21:51 BST, 1 May 2021 Charity Alzheimer’s Society is urging local authorities to stop playing hard ball over paying council tax discounts to households where … Read more
Energy suppliers owe roughly 13million households a total of £1.8billion in credit balances, new research has revealed. More than one million bill-payers are due more than £300, according to data from Uswitch, at a time when some may be facing financial hardship. It found that coming out of winter, 45 per cent of all households … Read more
Solar panels are a popular option for those looking to become more environmentally-friendly and save money on their energy bills in the long run. However, many have been put off purchasing them – not only because they can be a costly investment, but also because they worry they will not make the most of the … Read more
Save hundreds of pounds a year on shopping with one click! Use cashback websites to cut your costs By Dan Moore, Financial Mail On Sunday Published: 21:52 BST, 24 April 2021 | Updated: 21:56 BST, 24 April 2021 ‘Coupon kid’: Money blogger Jordon Cox Millions of households now regularly use the internet to do their … Read more
Local authorities increase council tax bills by up to 5%, but some households can mitigate impact by challenging them or applying for discounts By Toby Walne, Financial Mail on Sunday Published: 21:50 BST, 24 April 2021 | Updated: 21:50 BST, 24 April 2021 Cash-strapped local authorities have just increased council tax bills for the year … Read more
Only 55 per cent of homes that applied to the Green Homes Grant in the eight months it operated were approved, new data has revealed. Applications for the scheme were also revealed to have soared in the month before it was due to close, official Government figures show. Nearly 31,000 people applied in March 2021 … Read more
Eon rapped by watchdog after taking direct debit payments early for 1.6m customers on Christmas Eve Eon is paying back over £55,000 to customers who had payment taken early The supplier took Direct Debit payments from many early over Christmas It is also paying over £650,000 to the Energy Redress Fund By Grace Gausden For This … Read more
The number of households with a landline has fallen by four million since 2000, new research has revealed. There are now around 22million connections in the UK, down 15 per cent from its peak at the turn of the century when 95 per cent of homes had one, according to data from Uswitch. Some 1.41million … Read more