moneybills

Britons donated £10bn to good causes last year: How you too can benefit from being charitable 

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Britons donated £10bn to good causes last year: How you too can benefit from being charitable The most common way people give to charity is directly online  For every £8 you give, the charity can reclaim £2 so they get £10 in total For higher and additional rate taxpayers there’s a further incentive to give  … Read more

Ofgem opens investigations into Utilita and Gnergy as watchdog cracks down on bad practices

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The energy watchdog has opened investigations into two small energy suppliers Utilita and Gnergy as it continues to crack down on bad practices in the industry. Ofgem has issued Gnergy with a notice of failure to comply with a final order over unpaid fines for failing to meet renewable quotas. The supplier was told pay … Read more

British Gas prepayment customers vent anger at energy giant

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Numerous British Gas customers with prepayment meters claim they are struggling to top-up since the energy giant switched from Paypoint to Payzone terminals. The move from one pay terminal to another came into force on 1 January 2020, changing where thousands of customers top-up their energy supply. Many have complained they were not told about … Read more

Lastminute.com still accused of adding on insurance policies to customers bookings

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Lastminute.com customers are still complaining that they are being charged for the firm’s full-flex insurance policy – claiming they haven’t given consent to the add on. The full-flex extra allows holidaymakers who purchase it to cancel their flights without having to give any reason and in turn, receive a voucher worth 90 per cent of … Read more

Some British Gas customers struggle to top up as it ditches Paypoint for Payzone

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Some British Gas customers on prepayment meters left fuming after struggling to top-up as energy giant ditches Paypoint for Payzone Some British Gas customers say they didn’t know about top-up changes  People on social media claim they were without energy on New Year’s Day  From 1 January 2020, pre-pay customers can’t use Paypoint terminals Have … Read more

Opposite-sex civil partnerships may be legal, but will ‘marriage-lite’ help protect couples’ cash?

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Opposite-sex partners can now be legally united in a civil partnership — affording them rights and financial benefits long enjoyed by married couples. Experts say co-habiting couples often mistakenly believe they are protected by so-called ‘common law marriages’, but these do not exist. For those couples who do not want to get married, a civil … Read more

How has the energy market changed over the past ten years? What will the next decade bring?

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The last decade has seen many changes for the energy market including the introduction of the much maligned smart meter, launch of Ofgem’s price cap and an increasing number of suppliers failing.  With these challenges, energy suppliers have had more than ever to contend with as well as facing increasing demand from customers to offer … Read more

Cost of energy and insurance has risen an inflation-busting 33% in just four years

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The annual cost of energy, car cover and home insurance has risen £112 during the past year, data shows. Prices have increased substantially since 2015, with an average difference of £675, according to comparison website, Compare the Market. While the cost of energy, car insurance and home insurance averaged a total of £2,032 in 2015, … Read more

I raised alarm on Whirlpool fire risk – and was ignored, says furious customer

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I raised alarm on Whirlpool fire risk – and was ignored, says furious customer, whose machine was eventually replaced – after nine weeks Around 519,000 Hotpoint and Indesit washing machines have been recalled On every call Kathryn made to Whirlpool and D&G, her concerns were ignored The major frustration of the process was Whirlpool’s insistence it … Read more