The customer is NOT always right! Twitter users share horror stories about VERY bad customer behavior, from idiotic questions to infuriating complaints
- Twitter user @WelshDalaiLama asked others to share stories about silly, stupid, and confused customers
- He wrote: ‘They say “the customer is always right”. Tell me a story of a customer you’ve encountered that proves this motto spectacularly wrong’
- Hundreds of people have since replied to share their experiences
If there’s one cliché most people can agree is not actually true, it’s that ‘the customer is always right.’ Sometimes, they are horrifyingly, frustratingly, and embarrassingly wrong.
On April 5, Twitter user Dai Lama (@WelshDalaiLama) asked others to share their best tales of mistaken, stupid, and belligerent customers.
He wrote: ‘They say “the customer is always right”. Tell me a story of a customer you’ve encountered that proves this motto spectacularly wrong.’
Hundreds of people replied with anecdotes, including of a customer who ordered a ‘cappuccino’ with no milk or foam and another who complained of ‘too much cream’ on his scone — which he had put on himself.
Here, FEMAIL has rounded up some of the funniest and most mind-boggling stories — which may make you think twice before losing your patience with a retail worker or waiter in the future.
Definitely not! If there’s one cliché most people can agree is not actually true, it’s that ‘the customer is always right’
Prompt: Twitter user Dai Lama wrote: ‘They say “the customer is always right”. Tell me a story of a customer you’ve encountered that proves this motto spectacularly wrong.’
Controlling the weather: Hundreds of people have replied with funny and infuriating stories
Seriously? One man sent back a scone with ‘too much cream’ — which he’d put on the scone himself, and apparently didn’t realize he could also scrape off
That’s not how this works! One café customer wanted a latte, but refused to call it by its name
What a waste! A woman bought several of these grills and stored them in her freezer — and was upset that they didn’t come with food
What a dummy! Another café customer insisted on a cappuccino without foam or milk — even though the foam and milk are literally what makes an espresso a cappuccino
Not so good with numbers, eh? A bank customer didn’t understand that he couldn’t take money out of an account that had no money in it
Oh no! A banquet guest was upset when she was served chicken she didn’t order — though everyone was getting the same thing
Rude! A computer store customer didn’t seem to understand the concept of wireless internet — but instead of letting someone who knew better explain it, he screamed
Word to the wise: If you don’t know what something is, maybe ask before ordering it
Take a chill pill: Some people seem to always be gearing up for a fight
Not a lot of common sense! A hotel customer thought she could just book a room on New Year’s Eve that morning
Anger management: A lot of people seem to lose their temper before considering that they, in fact, messed up
Lots of customers skip right to playing the blame game when something goes wrong instead of double checking that they didn’t make a mistake themselves
Well that’s sketchy… This mortician had to explain that she couldn’t just bury bodies willy-nilly
Someone needs more veggies! One customer doesn’t know the difference between tomatoes and peppers — hinting that his diet is likely not so nutritious
Gunning for a free lunch: If this meal was ‘inedible’ — where did it go?
Do you know where your children are? This former book store employee dealt with a complaining customer — who didn’t realize it was her own kid that was the nuisance
Pro tip: Waiters probably know the restaurant’s menu better than you do
Where’s your medical degree? The customer is not always right — and the patient is definitely not always right
Impatient: People sure do like to argue when things aren’t going exactly as they’d like
J.K. Rowling, see this? Harry Potter and the Chamber of Commerce sounds like a terribly boring movie
Cringe: A shocking number of people leave protective covers and packaging on their new things