TSB bankers shown the door

Employees at TSB whose own bank accounts were affected by the lender’s IT meltdown have been sacked for allegedly gaming the compensation system.

The bank has re-examined compensation claims lodged by staff following the April 2018 crisis – when new technology was not tested properly and up to 1.9m customers were locked out of their accounts – for signs that they used inside information to get a big payout.

Formal proceedings were taken against eight staff who were accused of logging false or exaggerated claims. Five were sacked, the others resigned. TSB said: ‘A very small number of complaints were found to be dishonest and appropriate action was taken.’