Angry Aldi customers have claimed ‘oven proof’ bags melted on to their Christmas turkeys, completely ruining lunch.
Pictures posted by at least a dozen customers claim to show the bags have shrunk and popped, coating turkeys in plastic.
A few scraped off the plastic and turkey skin and carried on but others binned the entire bird.
The problem seemed to have affected Aldi’s specially selected British free range bronze turkey crown, which the supermarket sold for £16 a kilo, setting back some customers around £37.
Aldi customers have claimed ‘oven proof’ bags melted on to their Christmas turkeys, completely ruining lunch. Pictured, one example shared on Twitter
A few scraped off the plastic (pictured) and turkey skin and carried on but others binned the entire bird
One angry customer commented: ‘When is an ovenproof bag not an ovenproof bag? When it’s from Aldi and had £36 of Turkey Crown in it! It melts instead! Not impressed Aldi UK (pictured)
Customers insist they followed the instructions which required cooking in the bag at 160 degrees C for an electric fan oven, allowing 20 minutes per kilo plus 70 minutes.
On Twitter yesterday morning, PGR Cars LTd wrote: ‘When is an ovenproof bag not an ovenproof bag? When it’s from Aldi and has £36 of Turkey Crown in it!! It melts instead!! Not impressed.’
Katherine Birtwhislte a data analyst commented: ‘We had the same and it stuck to all my trays too! Hope you have a back up and it hasn’t completely ruined dinner for you.’
@RyanShirlow, an Irish singer added: ‘Same here: ‘oven-proof’ bag melted in our new oven – hope it is not damaged, turkey skin and bacon had to be scraped off and disposed of.’
Martin Peck commented: ‘Absolutely the same problem here. Turkey and tray covered in melted plastic! Peeled of the plastic. Will throw skin and bacon away, and will eat the turkey. Not ideal, but think it’ll be ok.
‘I guess it depends on how long your turkey was in the oven, and how easy it is to remove the plastic.’
Another shared a picture alongside the caption: ‘Not sure your ovenproof bag lives up to its name Aldi UK. I’m currently picking melted bits of plastic off’
Aldi customers have claimed ‘oven proof’ bags melted on to their Christmas turkeys, completely ruining lunch. Pictured, an example shared to Twitter
Customers insist they followed the instructions which required cooking in the bag at 160 degrees C for an electric fan oven, allowing 20 minutes per kilo plus 70 minutes. Pictured, melted plastic
The problem seemed to have affected Aldi’s specially selected British free range bronze turkey crown, which the supermarket sold for £16 a kilo, setting back some customers around £37. Pictured, picking plastic off the turkey
And @Cantamar01wrote: ‘Me too. Christmas ruined.’
However, Ali Herridge posted to Facebook saying: ‘My turkey wasn’t off, well at least I don’t think it was as it told me to roast in the bag so didn’t get a chance to smell it properly.
‘Only the bag clearly isn’t ovenproof and now I have plastic melted into the family Christmas turkey. How has this won a Goodhousekeeping Magazine award?’
Aldi responded to some of the posters by saying: ‘Sorry to hear this. Please send us a private message so we can help you.’
Yesterday, several supermarkets, including Aldi, were hit by claims they had ruined Christmas after selling rotten turkeys that went off before the labelled date.
An Aldi spokesperson said: ‘We are investigating how this could have happened and are happy to provide a full refund to customers who have purchased an Aldi product that they are not totally satisfied with.
This product should always be used and cooked in line with the instructions on the packaging.’
Many of the users voiced their complaints to social media sharing images of the rotten green carcasses.
Yesterday, several supermarkets, including Aldi, were hit by claims they had ruined Christmas after selling rotten turkeys that went off before the labelled date. Pictured, the supposed melted plastic
Another, who explained how the white in the photo is where the plastic is now solidifying, branded it ‘disgusting’ (pictured)
Aldi responded to some of the posters (pictured) by saying: ‘Sorry to hear this. Please send us a private message so we can help you.’