- Adam Bell received a bottle of milk with a suspicious-looking yellow liquid inside
A Morrisons customer was stunned to be sent a half-full bottle of what looked like urine in his online delivery.
Adam Bell, who used to be the head of energy strategy at the Department of Business, Energy and Industrial Strategy, had an unpleasant surprise when he opened his shopping bags.
Among his ordered items was a bottle of milk with a suspicious-looking yellow liquid inside.
He took to X to alert the supermarket of the mix-up: ‘Dear @Morrisons. You’re normally quite good about telling us about substitutions in our shopping orders, but you didn’t alert us to your substitution of “a bottle of urine” instead of my unspoken request to not be sent a bottle of urine.
‘Part of this delivery was for a hamper for a local charity, The Magpie Project. We would be very grateful if alongside refunding us you could make a donation to them.’
A Morrisons customer was stunned to be sent a half-full bottle of what looked like urine (pictured) in his online delivery
Adam Bell (pictured), who used to be the head of energy strategy at the Department of Business, Energy and Industrial Strategy, had an unpleasant surprise when he opened his shopping bags
People were disgusted by the delivered item, with Richard Lowes writing: ‘That is grim. Is it actually p***?’
Mr Bell said that it was indeed urine, as his wife’s ‘Nurse Sense’ confirmed it.
Steve Murphy joked: ‘And on the twelfth day of Christmas @morrisons sent to me, a milk container half full of rank wee.’
Another user suggested the alleged urine might be the result of a ‘desperate delivery driver without the means to use a toilet’ who had ‘accidentally’ included it in the order.
Mr Bell shared the delivery mishap on X, formerly known as Twitter, where people were disgusted to see what he received among his shopping order
A third pleaded for Morrisons to ‘give the driver a break on this one’.
‘Those drivers get paid a pittance, the lack of public toilets these days and pressures to meet delivery times makes it very difficult for them,’ he added.
‘Probably an innocent mistake, albeit a fairly gross one.’
A Morrisons spokesperson said: ‘We were extremely disappointed to hear about this incident and have been in touch with the customer to offer them a full refund on their shopping order.
‘It is completely unacceptable and we are carrying out a full investigation into what has happened.’