Ryanair has finished bottom of the respected Which? annual airline survey for the seventh consecutive year – with British Airways slipping further down both the long-haul and short-haul rankings. In the consumer champion’s poll, passengers have given the Irish budget carrier the lowest possible rating for boarding, seat comfort, food and drink, customer service and … Read more
British Airways staff surprise passengers flying into Heathrow arrivals with a festive live performance of choreographed Christmas carols Choir cheered arrivals with a unique rendition of the festive hit Deck the Halls Hamilton’s musical director Richard Beadle trained up the 15-strong choir The updated lyrics include the line ‘British Airways always brings us home’ By … Read more
British Airways pilots reported smelling fumes in their cockpits five times in just seven weeks, accident investigators reveal BA said it would not fly aircraft ‘if we believed it posed any health or safety risk’ Two of the incidents required flight crew to wear oxygen masks, the report said Fumes were reported on five flights … Read more
British Airways has revealed a multi-million-pound revamp of its food service on all flights from London Gatwick. Menus will now include the likes of seared cod, ale-braised beef and even caviar, with the airline saying the menu has been ‘reimagined and improved’. The new food has a focus on provenance and BA says the provider, … Read more
British Airways was named airline of the year at one of the aviation industry’s most prestigious award ceremonies. It scooped the title at Capa’s annual Aviation Awards for Excellence, which honour top airlines and airports and were handed out in Malta last week. Other winners included Spirit Airlines, which was named best low-cost carrier, while … Read more
If you’re planning to fly to New York from London, or vice versa, but you can’t afford to sit at the swanky end of the aircraft, pay close attention. Here we present a sneak peek at the findings of five travel experts who reviewed economy class flights with five different carriers from the Big Apple … Read more
Alexandra Shulman headed to Egypt for a three-stop holiday, which took her to Giza and Luxor via Aswan where she stayed at the Old Cataract hotel made famous by Agatha Christie.
The Queen has her throne. Trump has his Oval Office chair. I have seat 2A in first class on a British Airways A380. Yes, it feels that epic. And so it should. This is, after all, BA’s top offering. The biggest and poshest suite in its fleet. Before sitting down in it on a flight … Read more
The differences in price between British Airways’ classes are big – leaping up in hundreds then thousands of pounds – but what exactly does each fare jump get you? Four travel experts decided to find out and reviewed all four classes on a single BA Boeing 777 flight between London Heathrow and Abu Dhabi in … Read more
Passengers hit out at British Airways for serving a £5 afternoon tea… that does not come with tea British Airways added the afternoon tea item to its short-haul menu this month The afternoon tea costs £5 and it includes a scone, clotted cream and jam Passengers were stunned to find they must pay an extra … Read more
Gulp. Captain Mike Blythe, British Airways Flight Technical and Training Manager for the Airbus A380 and A350 is sitting next to me. ‘Take a deep breath,’ he says. Why? Because I’m about to take a British Airways Airbus A350 down one of London Heathrow’s runways and take-off for the very first time. Ted prepares to … Read more
‘If you’re taking something for free away there’s a reaction’: British Airways boss says he wasn’t surprised at backlash for charging passengers for food on short-haul flights In 2017, BA scrapped free drinks and snacks in economy on short-haul flights Instead the airline began selling passengers products from Marks & Spencer Two years on, BA … Read more