Eon rapped by watchdog after taking direct debit payments early for 1.6m customers on Christmas Eve Eon is paying back over £55,000 to customers who had payment taken early The supplier took Direct Debit payments from many early over Christmas It is also paying over £650,000 to the Energy Redress Fund By Grace Gausden For This … Read more
The number of households with a landline has fallen by four million since 2000, new research has revealed. There are now around 22million connections in the UK, down 15 per cent from its peak at the turn of the century when 95 per cent of homes had one, according to data from Uswitch. Some 1.41million … Read more
British Gas promises to do more to help vulnerable customers trying to book Homecare appointments By Fiona Parker For The Daily Mail Published: 22:01 BST, 20 April 2021 | Updated: 22:01 BST, 20 April 2021 British Gas has pledged to do more to help vulnerable customers after Money Mail sent it a dossier of nearly … Read more
One Call Insurance is again being called out by customers, who say it failed to cancel their policies when asked. This is Money previously reported on the firm not returning full refunds to its customers, despite them cancelling during the cooling-off period. The Yorkshire-based insurer now faces claims that payment is still being taken from … Read more
Cheapest and priciest supermarkets to buy a basket of 20 items or trolley-load of 85 goods revealed: Waitrose is 32% more expensive than Lidl 20-item shop came in over £7 more at Waitrose than at Lidl, Which? said For a trolley of 85 items excluding discounters, Asda came out as the cheapest By Jane Denton … Read more
New higher price cap comes into force today and households could save £234 on their energy bills by switching to fixed tariffs The energy price cap hike bites today, raising bills by £96 for millions Customers could save up to £234 a year by switching to fixed tariffs We reveal the best deals currently on … Read more
Now axed Green Homes Grant was too ‘costly and complicated’ for tradespeople to sign-up for meaning households found it tough to use The Green Homes Grant scheme will be axed on Wednesday 31 March 2021 This decision has been called ‘disappointing’ by trades firms Government say they are committed to building a greener Britain By … Read more
The true cost of having a smart meter has been unmasked and it suggests the potential savings households are claimed they could make are offset by these hidden charges. Energy providers have to pay several companies when providing smart meters to customers, known as Meter Asset Providers. Rent can be as much as 14p a … Read more
Millions of households will see their energy bills soar from Thursday – unless they take action now By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:52 GMT, 27 March 2021 | Updated: 22:35 GMT, 27 March 2021 Millions of households will see their energy bills soar from Thursday – unless they take action now. … Read more
Next stop, Eastenders: Smart meters poised for a starring role in TV soaps as agency promoting them tries encourage more people to fit one By Toby Walne, Financial Mail on Sunday Published: 21:53 GMT, 20 March 2021 | Updated: 11:35 GMT, 22 March 2021 The ‘smart’ meter is poised to land a starring role in … Read more
‘We saved for our first home in lockdown’: Saving is rarely easy, but for millions of households the last year was the exception to the rule By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:52 GMT, 20 March 2021 | Updated: 09:07 GMT, 22 March 2021 Saving is rarely easy. It tends to be … Read more
New ratings system for large electrical goods could result in household bills being cut by as much as £100 a year By Toby Walne, Financial Mail on Sunday Published: 21:52 GMT, 20 March 2021 | Updated: 14:54 GMT, 21 March 2021 A new ratings system for large electrical goods is being introduced this month in … Read more
Several energy suppliers are at risk of collapse after struggling to pay back cash owed to distribution networks, a source from a challenger supplier has told This is Money exclusively. Those who owe money to the networks also have to pay a hefty 8 per cent interest on top of their original bill, leaving some … Read more