moneyexperts

Dealer’s claims are as surreal as art I bought: TONY HETHERINGTON sounds the alarm over Smith & Partner Ltd yet again as complaints flood in By Tony Hetherington, Financial Mail on Sunday Published: 21:53 BST, 15 April 2023 | Updated: 11:49 BST, 16 April 2023 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting … Read more

I agreed to purchase a flat at auction and paid the 10 per cent deposit and the 1.5 per cent buyer’s fee as agreed. The purchase has taken roughly 8 weeks up to now because the seller’s solicitors would not provide all the necessary documents to my solicitor. We finally received a completion date for … Read more

I sold a property in November 2008. When the final calculations were made, my solicitor was asked by Halifax for an extra £2,695 to close the mortgage. We were in Australia so my now-deceased father-in-law took the money to my solicitor and the sale was completed. Over the years several debt collectors have said I … Read more

I am the owner of a small family business and in December 2020, I decided to sell my 3D pop-up greeting cards on Amazon. Since then, I am still waiting for my account to be verified, and until it is, Amazon will not part with my money. Verification is said to take three weeks or … Read more

I am the owner of a small family business and in December 2020, I decided to sell my 3D pop-up greeting cards on Amazon. Since then, I am still waiting for my account to be verified, and until it is, Amazon will not part with my money. Verification is said to take three weeks or … Read more

I have just started work as the part-time clerk and responsible financial officer to a parish council and, as such, am a signatory on the council’s bank account and need online banking access. The council bank accounts are with NatWest, where I happen to be a personal customer of almost 40 years’ standing. However, they … Read more

I am a Vodafone customer and set up a second contract for my husband on the same Sim deal in April 2019 as I would get a discount. However, I cancelled both contracts in January as we found better deals. No more money came out of my account but my husband realised in March Vodafone … Read more

I took out a BA American Express card to earn Avios points and use it for some big ticket spending but I never seem to accumulate enough to make a meaningful difference to booking flights. I was talking to a friend and he said that he’d booked return flights for his family of four to … Read more

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. D.R. writes: I had saved my More points from shopping at Morrisons, intending to use them for my … Read more

With the change to tax on interest mentioned in your article last week I think that I may exceed the £1,000 Personal Savings Allowance. I have a state pension and two small company pensions which total approximately £11,000, plus I have NS&I Guaranteed Growth Bonds and other savings on which interest may total over £1,000, … Read more

My neighbour has a Ring security light with a built-in camera above their back door, which I can see from my downstairs side window. There is a high fence between the properties and so it feels as if you have complete privacy, but it occurred to me the other day that if I can see … Read more

I am secretary of my local pigeon racing club and our account has been closed by HSBC without reason. The bank asked for additional information for ‘know your customer’ compliance, which I supplied at our local branch. It has now sent a cheque for the £1,473.10 we had in our account. But the cheque is … Read more